Frequently Asked Questions

It's completely normal! When you sign up, we will send you a link to get connected with the Printeez On Demand™ app on Shopify or Etsy.
  • Quality t-shirts, crewnecks, hoodies, caps, hats and tote bags.
  • Different materials and sizes.
  • Various printing methods, including Direct-to-Garment (DTG), Direct-to-Film (DTF), embroidery and screen printing.
  • Different print placements including front, back, sleeves and neck tags.
For samples, we usually ship orders within 1-3 business days, exclusively to Canada and the United States. For sample orders, we offer flat rate shipping: $10.50 CAD in Canada and $15.00 CAD in the US.

Sample orders are provided for you to evaluate our products and your printed designs; they are not intended for resale. Misuse of our sample order policy will result in account termination.

Products marked as 'Printeez's Pick' are our top choices, offering the highest quality to guarantee customer satisfaction and encourage repeat purchases.
  • High-quality custom apparel printing using the latest technologies.
  • Reliable and on-time delivery.
  • Competitive pricing for partners.
  • Integration with Shopify and Etsy stores.
  • A wide range of apparel options and printing techniques. (DTF, DTG, Embroidery, Screen Printing)
  • Responsive customer support.
Absolutely! We offer a selection of products for you to order as samples and evaluate our quality. Look for the 'Order a Sample' button on products where samples are available.

Everyone can sign up yes.

We offer flat rate shipping: $10.50 CAD per order in Canada and $15.00 CAD per order for shipments in the US. No additional fee for additional items per order.

Production lead times are 2-4 business days.

Once orders are produced, they will be shipping in 1-5 business days in Canada and the USA, and 10-15 business days in Europe.

We offer flat rate shipping: $10.50 CAD per order in Canada and $15.00 CAD per order for shipments in the US. No additional fee for additional items per order.

If there was a printing, manufacturing or production mistake on our end, we will be happy to send a replacement to your customer at no charge.

If the shipment was lost or stolen, or the sizing is not right for your client, you would have to place a new order. We do not handle nor refund returns.

If there was an error in the shipping address and it gets back to us, we will notify you. You will have to pay for shipping in order for us to ship it back.

If you have any questions or would like to get an order replacement, you can email us at claim@printeez.com with the order number and details, such as photos if applicable.