Frequently Asked Questions
How fast will I get my order?
Orders are typically produced in 7 to 10 business days. Add between 1 to 5 business days for shipping. If you are located in Eastern Canada, you can expect a 1 to 2 business days for shipping. If you are located in Western Canada, you can expect 3 to 5 business days for shipping. For US customers, you can expect shipping delays from 2 to 5 business days. If you need your order before, please get in touch with us at email@example.com. We are not responsible for additional delays that could occur with our shipping partners.
Can I order a sample?
Yes. You can order as little as 1 unit either blank or printed for most products.
How do I know which printing method will be used for my order?
For t-shirts, hoodies, sweatshirts and tote bags, depending on the design you chose as well as the quantity needed, you will have the choice between DTG, DTF and screen printing.
For caps and hats, we usually do embroidery. Depending on the design, we might have to use digital printing to get a better definition.
If you are looking for something specific, you can contact us at firstname.lastname@example.org or write it in the notes section when you place your order.
When using screen printing, we can match Pantone colors and be 100% accurate if you provide specific colors. When using digital printing, we cannot do a perfect match since our equipments are printing using CMYK inks. If you are looking for a specific color match, make sure you order in bulk and mention your Pantone colors in the notes section.